Shipping policy

At Bijuteri, we are committed to providing a dependable and efficient shipping experience. We understand that receiving your order on time is important, and we work hard to ensure every shipment is processed, packed, and delivered with care.

Please review our shipping policy below before placing your order.

Order Processing

All orders are processed within 1–2 business days, excluding weekends and holidays.

Once your order is placed, our fulfillment team begins preparing it for shipment. During periods of high order volume, processing times may occasionally be extended. If significant delays occur, customers will be notified as soon as possible.

Order Cut-Off Time

Orders placed before 4:00 PM (EST) on business days are typically processed the same day.

Orders received after the cut-off time will be processed on the following business day.

Estimated Delivery Time

Most orders are delivered within 3–5 business days after shipment.

Estimated timeline:

• Processing Time: 1–2 Business Days

• Transit Time: 3–5 Business Days

• Total Estimated Delivery Time: 4–7 Business Days

Delivery estimates are provided for informational purposes and are not guaranteed.

Shipping Fees

We currently offer free standard shipping on all orders delivered within the United States.

No minimum order value is required.

Shipping Coverage

At this time, Bijuteri ships exclusively within the United States.

We do not currently offer international shipping services.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking details may require up to 24 hours to become active after shipment.

Customers can use the provided tracking number to monitor shipment progress.

Shipping Address Accuracy

Customers are responsible for ensuring that all shipping information is entered correctly at checkout.

If an error is discovered, please contact us within 12 hours of placing your order.

While we cannot guarantee modifications after processing has begun, our team will make every reasonable effort to assist.

Bijuteri is not responsible for delivery issues caused by incorrect shipping information supplied by the customer.

Delayed, Lost, or Missing Packages

If your package is delayed, lost, or marked as delivered but cannot be located, please contact our support team.

We will:

• Contact the shipping carrier

• Assist with shipment investigations

• Help locate missing packages

• Work toward an appropriate resolution

Customer satisfaction remains our priority throughout the process.

Delivery Delays

Occasionally, delays may occur due to circumstances beyond our control, including:

• Severe weather conditions

• Transportation disruptions

• Carrier operational issues

• High seasonal demand

• Public holidays

• Natural disasters

Although we cannot guarantee carrier performance, we are committed to helping customers resolve shipping concerns whenever possible.

Damaged Deliveries

If your order arrives damaged, please contact us within 5 days of delivery.

To help us review your claim efficiently, please provide:

• Order number

• Photos of the damaged product

• Photos of the shipping packaging

Following review, we may offer:

• A replacement item

• Store credit

• A partial refund

• A full refund

Undeliverable Packages

Packages returned due to incorrect addresses, failed delivery attempts, or refusal by the recipient may require additional shipping charges before reshipment can be arranged.

Contact Information

If you have questions regarding shipping, delivery, or tracking, please contact us.

Bijuteri

Email: info@bijuteri.shop

Phone: +1 380 260-3245

Address: 10 Greyton Ln, Houston, TX 77024, United States